Gulf Air Sucks Customer Reviews and Feedback

From Everything.Sucks

Gulf Air is a state-owned airline and the flag carrier of the Kingdom of Bahrain. Headquartered in Muharraq, the airline operates scheduled flights to 52 destinations in 28 countries across Africa, Asia, and Europe. Its main hub is Bahrain International Airport.

A former employee said this in a review: "Gulf Air is a bad place to work in the UK, bad management ever! Team work with colleagues doesn't exist."

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Full Time Flight Attendant in Bahrain (Former Employee) says

"Never worked for such a corrupt company in my life. Cons: Everything I’ve said"

Financial Controller MAA (Former Employee) says

"The airline was a very good pay master and all procedures were in system and really enjoyed working with the company."

Aircraft maintenance engineer (Former Employee) says

"Good engineering staff by team work and by understanding there job but bad job facilities and the hanger is in the bad condition with bad management decisions."

Customer Services Agent (Former Employee) says

"I was selected from about 200 applicants for this position. I was studying at that time and I had only 10 credits to graduate from my university when I was employed in this company. I loved the nature of the job but I was not happy with the management and the staff. Three months after my employment the flights were changed to night shifts and I was not used to this situation. It was very difficult to work at night and try to sleep in the morning when there was a lot of noise. This situation had a big impact on my health."

Senior Cabin Crew Flight Attendant (Former Employee) says

"Great experience, nice workplace, and you get a good experience by dealing with passengers, you are performing as well your leadership and team work skills"

Customer service agent - 1 (Former Employee) says

"I enjoyed working with gulf air team at Calicut international Airport .I learned to work in different scheduled time and and how to handle customers in hardest time."

Counter Supervisor (Former Employee) says

"It was General Sales Agent of Gulf Air, Alitalia and Air Newzealand in Sout Korea. I worked at the Gulf Air counter. The benefit of travel was great, but the salary itself was low."

Senior Flight Attendant /Sous Chef, First Class (Former Employee) says

"You save money but the productivity is missing no advancement and it is not a career for me as mother that needs to see the growth of my child and at first gulfair doesnt have any benefits for the family. Cons: away to my family"

Passenge Service Agent (Former Employee) says

"unde thecompany i was deployed as an on the job trainee and wit a short period of time my self was opened up to love hospitality industry beacause og my coullege they are approchable and very kind to everyone"

BUSINESS DEVELOPMENT MANAGER MIDDLE EAST (Former Employee) says

"Very good company to work for this company the managements and the staff are very helpful and very cooperative, there many too many opportunities to move forward and get promotion"

Travel Officer (Former Employee) says

"Airline ticketing and reservations Cons: long hours"

A1.2 Licensed Cabin Engineer (Current Employee) says

"Two years contract renewal, no job security but the job is good ,shift schedual is good and salary is good. Cons: contract"

AIRCRAFT MAINTENANCE DUTY MANAGER (Former Employee) says

"Aircraft engineering found to be of interesting job with excellent workforce."

On the Job Training (OJT) says

"It’s exciting to work at the international airport, attending to people’s little problem and helping them like finding the immigration, needs pen, finding their airlines designated counter, assisting them to their departure cards and visa slips, helping the agents on bag tagging, helping passengers to lift their luggages from the belt. Cons: Long hours of standing"

Worked as cabin crew (Former Employee) says

"On time flight schedule Cons: Well insured"

Passenger Service Agent (Former Employee) says

"It was a short experienced but full of excitement. It always fun to deal with other people and fullfill their needs. I learned alot on how the works going on inside the airport and in an airline. I never had a hard time working with colleagues and higher management."

Satış direktörü (Former Employee) says

"Güvenli bir iş yeriydi. İnsanı vizyon sahibi yapan. Cons: Yemek parası ve yol parası yoktu."

Former Employee - Flight Attendant says

"I worked at Gulf Air full-time Cons: Terrible management, ungrateful passengers, some of the senior crew are completely out of their mind. I wouldn’t suggest anyone to waist their time and energy at this company"

Former Employee - Aircraft Maintenance Technician says

"I worked at Gulf Air full-time for more than 3 years Cons: phone communication should be implemented"

Former Employee - Anonymous Employee says

"I worked at Gulf Air full-time Cons: Foreign cabin crew ( not Bahraini) are treated as second class or at worst if you are a female, something to be stared at and treated with disrespect"

says

"I worked at Gulf Air Cons: Definitely not one of the best airline or company to work for. Look elsewhere unless you are a local."

Former Employee - Flight Attendant says

"I worked at Gulf Air full-time for more than 3 years Cons: Bas management, salary isnt the best, turnarounds and hours are killing, leave is not confirmed"

Trainee Engineer says

"I have been working at Gulf Air Cons: No future, you need to know people from inside to get grades, you can never guarantee your existence in the company"

Former Employee - Air Stewardess says

"I worked at Gulf Air full-time for more than 5 years Cons: You have to know somebody in order to get good schedule"

Former Employee - Cabin Crew says

"I worked at Gulf Air full-time for more than a year Cons: you might think you live a glamorous life flying all over the world, meeting people and all that bliss. but in reality you are not. you live (are based in) in a country, which is constantly at outbreak of domestic war (sunni vs. shia conflict), which actually happened in March 2011. it is strict muslim society, so you can not behave like you normally would back home (in western civilisation). you do not fly to glamorous destinations as the company has been downsizing and going significantly downhill for years. wherever you fly your passengers ar in 80%-95% cases labours from sub-Indian continent. forget about first or buisness class service to your glamorous passengers. when you are at work you mainly meet passengers who stink (very very strong odour), don't speak any language you'd understand, have no manners. yes, it is not their fault they don't have education or hygine knowledge (don't even think about using the lav at the end of the flight!!). but it is your choice whether you want to deal with it every day at work. yes, there can be some flights that many pax are nice, educated. but this happens so rarely that you find yourself remembering these moments to keep you going. .. which is sad that you need to find those few memories of one good flight in hundreds to make yourself go to work... schedules are built in a way that you can't get enough time off to leave the island and do anything. max days off you get is 3!!! don't even try to compare scheduling to any US airlines. completely different pair of shoes. benefits of all kind keep beeing cut from the crew. starting with cut of nightstops in certain destinations- instead of a layover crew operates both ways for many many hors in a row, mainly at night. and the list goes on: pay cuts, discount tickets and other... I would never recommend this specific company to anyone."

Former Employee - Assistant Manager says

"I worked at Gulf Air full-time Cons: Harsh environment to live in middle eSt"

Former Employee - Business Class Cabin Crew says

"I worked at Gulf Air full-time for more than 5 years Cons: Small company , limited destinations."

Aamir Naseem says

"Gulf Air refused to board me and my family. They refused to give reason of refusal in writing. Verbally they told it is advise from Bahrain office. We had valid family visa and traveled 3 days later on a different airline. Gulf Air further applied cancellation charges. They never responded to my complaint lodged at their site."

Muhammad Usman Dar says

"I HAD A BOOKING ON GULF AIRLINE FROM LAHORE PAK TO ISTANBUL TURKEY. NOW DUE TO LOCK-DOWN MY FLIGHT CANCELLED THEY ARE NOT BOTHER TO GIVE FULL REFUND THEY ARE ON NEGOTIATION TABLE.. WHAT THE HELL IS THIS A COMPANY OR A JOKE?? GULF DONT CATERS ME IN THAT TIME WHICH I BOOKED WHY SHOULD I REBOOK MY TICKET ?? I NEED FULL REFUND YOU SCAM AIRLINE PLZ BUYOUT THIS AIRLINE NO QUIRES NO FOLLOWUP. THEY THROUGH YOU JUST IN DUST BIN. AS THERE TRAVEL AGENT DO."

George says

"We had a stopover package booked for the inbound portion of our flight returning to London via Bahrain a month ago, however, we were denied entry into Bahrain due to a ban imposed by the Bahraini gov't on foreigners at that time. That part is understandable in light of the current pandemic, however, Gulf Air had never bothered to inform us about it, never even had the decency to apologize that our stopover would go unused. They've never approached us regarding a refund for the stopover package. And on top of that, Gulf Air charged us 90 BHD for a change of flight. I submitted my official complaint thru their website a month ago, but it hasn't been resolved to this day. Just got off the phone with them and was told the same thing that they'd be in touch with me. I'm not asking for any kind of compensation, I just want my money back for whatever was charged unjustly."

vinay kalsi says

"I recently travelled from Delhi to UK (with lay over on Bahrain) with Gulf Air. To my surprise there was no vegetarian food option for passengers at all. The excuse they made was that the flight was preloaded with food from Malaysia so there was only chicken and beef in menu. Imagine that travelling for 7 hours in flight with no proper food and eventually all the drinks were finished too. Pathetic service with horrible experience. Spend a little more and fly with other airliners."

Francesca O'Callaghan says

"I have never been so annoyed as to pick one airline over another. I am due to fly to Sri Lanka in the summer and have managed to get my return flight (with a budget airline) refunded without any trouble. My friends traveling on another airline have been allowed a free change of destination but gulf air have said that no changes can be made; yet the country has been deemed unsafe to travel to. I can’t understand how if a decision to travel to a country has been taken out of your hands the airline doesn’t have to accommodate. I will not be using Gulfair again, which is a shame because I have used them a few times and found them to be very good. Really disappointed at the level of care and understanding you give your customers, what they are affectively saying is, travel to an unsafe country or don’t but we’ll take your money and resell your seat and make double. This is also without mentioning the lack of understanding and the rudeness of their customer service team."

Restella Eiram Gustina says

"Shame! But even 1 star they don't deserve. They are in connivance with travel agency to like travelstart to scam and steal money from clients. Managers are unhelpful. There is no real customer service rather robber to customer service."

FS says

"Flight from London to Muscat via Bahrain London to Bahrain was alright. Very limited entertainment selection of movies - less than a dozen options which is so unusual nowadays. Food was tasty, although a bit salty. The seats are old but nothing out of the ordinary. Bahrain to Muscat - Pressed the attendant button thrice with no attendant coming. Caught attention of attendant once in addition who promised but did not come back. Eventually, attended to me half way through the flight after asking attendant second time. A shy person may have remained silent and so I think it is important that Gulf Air work on this aspect. Overall, it was worth to catch the flight for purposes of cost. Equivalent Oman Air fight was 1000GBP more. So they have provided an option for those who might not have been afforded to travel, but it comes with aforementioned limitations in quality of service. I would fly again but it would be great if you could work to improve the quality of service to make the experience enjoyable."

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